Articles

 Backup and Restore

You can use our control panel to backup and restore your site files and entire account. You...

 Can I set 'always populate raw post data' in the php.ini file?

By default, this feature is off. You can email support@WebHostingPeople.net and request this...

 Do I get a Site Seal when I purchase an SSL Certificate?

Yes you do receive a Site Seal when you purchase an SSL Certificate.

 Do I use localhost or remotemysqlhost for my mysql connection?

You can view whether your account is using localhost or remotemysql host in your cPanel...

 Do we support ffmpeg?

WebHostingPeople.net dedicated hosting plans allow any application to be installed including...

 Do you support .htpasswd?

All WebHostingPeople.net plans support .htpasswd.

 Do you support Django?

Django is supported on WebHostingPeople.net dedicated server hosting plans, but not currently on...

 Do you support JSP?

Jsp is supported on WebHostingPeople.net dedicated hosting plans, which allow any applications to...

 Do you support Joomla!?

Yes we support Joomla! which is easy to install, simple to manage, and reliable. Joomla! is one...

 Do you support Movable Type with your web hosting?

Yes, but we don't have any installers for it so you would have to install it yourself,...

 Do you support SFTP?

SFTP is activated if you have SSH access. If not, you need SSH access and to be able to use...

 Do you support SSI (server side include) on html pages?

Yes, WebHostingPeople.net supports SSI (server side includes).

 Do you support Zend Optimizer?

Yes, WebHostingPeople.net supports Zend Optimizer v3.3.0.

 Do you support scripting in Lisp?

WebHostingPeople.net does not currently support scripting in Lisp. For further...

 Do your servers support the PHP GD Library?

Yes, WebHostingPeople.net supports PHP GD Library. You can upload the ttf's to your site and have...

 Does WebHostingPeople.net support Dolphin?

WebHostingPeople.net dedicated hosting plans allow any application to be installed including...

 Error: register_globals is disabled in your PHP configuration

If you installed a new script and are getting the 500 error trying to load the page please see...

 For shared SSH access, is wget() command allowed?

Yes, wget() command is allowed for shared SSH access.

 How do I access my site using SSH?

SSH access is not included in any hosting plan. However you can request our support team for Jail...

 How do I add a user to my cPanel account?

Only one primary login can be issued per cPanel account, so it is not currently possible to...

 How do I add another domain to my account?

You can add unlimited addon domains to your WebHostingPeople.net account. Firstly please...

 How do I change my cPanel password?

You can change your cPanel password at anytime. - Login to your control panel...

 How do I edit my website using the sitebuilder?

WebHostingPeople.net uses RVsiteBuilder.RVsiteBuilder is  pretty easy to use and we...

 How do I login to my domain's cPanel?

You can login to your cPanel by going to www.yourdomain.com/cpanel (yourdomain is...

 How do I read my web stats on Webalizer?

You can view your website's statistics through the Webalizer feature in cPanel. This can be found...

 How do I transfer my existing website's content to WebHostingPeople.net?

If you have been using cPanel with your previous host then you need to create a...

 How much is a dedicated IP?

You can order a Dedicated IP from your cPanel account at any point.Please contact...

 How to enable/disable Spam Assassin?

Spam Assassin is  used to filter out incoming email on a server side basis. The feature...

 I need to upload larger files, can you increase the PHP setting?

If you would like to increase the PHP setting please submit a ticket to the...

 I ordered an SSL or static IP and now my site is down.

When you order an SSL we assign a static IP to your account. A static IP is required...

 My content is in the wrong folder, how do I move the files to the correct location?

You would need to move your content to the public_html folder (for the main domain). You can move...

 MySQL administration with phpMyAdmin

NOTE: If You Have Purchased Hosting From Us Your Account Is Setup On A CPanel Server And This...

 What is PHPSUEXEC ?

When using the common PHP installation on a webserver, PHP runs as the user nobody and it...

 What is a Parked Domain?

A parked domain points a new domain name to the same directory that your primary...

 What is the maximum php upload file size on your servers?

The maximum php upload file size is 2 MB on our shared hosting...

 What is the path to public html in php?

The path to public html is: /home/your-cpanel-username/public_html

 What version of Apache do you support?

Apache versions are updated frequently along with the update of controlpanel. Please logininto...

 What version of Ruby on Rails do you support?

WebHostingPeople.net supports version 2.2.8 of Ruby on Rails. The web program can be found in you...

 Where do I upload my files?

All files and folders should be uploaded to the public_html directory.The public_html folder can...

 Why do you restrict outgoing port access? Why do you charge for a dedicated IP?

We restrict outgoing port access as a result of the shared hosting environment. In this...

 cPanel Control Panel Demo

cPanel Control Panel - the most secure and robust control panel software and leader in automated...