As a server administrator, there could be conditions you might want to droop a cPanel account. Perhaps as a result of delay in cost, DMCA complaints, and so on., can result in suspending a cPanel account. It may be performed from the admin a part of the cPanel, the Net Host Supervisor (WHM).
Typically, the suspended accounts might be marked as crimson when itemizing all accounts in cPanel. The WHM additionally permits us to show a full record of the suspended cPanel accounts. On this documentation, we’re going to see how you can record the suspended accounts from WHM.
Steps to Handle Suspended Accounts
Step 1: Login to WHM
Step one is to login to WHM. You might login to WHM by appending its port to the server hostname or IP handle. An instance is given under.
It is advisable to use the username as “root” and the basis password to login as root consumer. You might additionally use the reseller consumer title and reseller password to login as a reseller account. On this case, chances are you’ll not be capable of see all of the accounts within the server however the accounts beneath your possession.
Step 2: Go to Record Suspended Accounts
Now you might want to go to the “Record Suspended Accounts”. It’s beneath the part “Account Data”. A number of Display photographs hooked up right here could also be helpful for higher understanding.
You might additionally make use of the search field accessible within the high left nook of the WHM. You might seek for Record Suspended Accounts and it’ll present you the matching outcomes. It is advisable to click on on the above possibility and it’ll show the total record of the suspended accounts.
You might unsuspend or terminate the cPanel account completely from the server from the following web page. Please word that terminating a cPanel account will end in dropping all information belongs to that account, together with any database, e-mail and so on.
That is how managing suspended accounts in WHM.
Should you want any additional assist please do attain our help division.