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Enable or Disable cPanel Analytics Feature at the User Account Level

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The main version of cPanel Analytics Interface Analytics plugin was introduced in cPanel&WHM version 74. Now, the complete system has been launched in cPanel & WHM version 78. This feature collects all the data on how customers utilize the interfaces of cPanel & WHM, including their navigation through cPanel, WHM, and Webmail. It also gathers information on how hosting providers configure their servers. The Analytics feature retains data for approximately 26 months and is automatically deleted after expiration.

Starting from cPanel & WHM version 78, the Interface Analytics plugin is installed by default but is not enabled. To enable this feature, it must be manually activated. The cPanel Analytics feature is optional, and no data will be collected until the server owner enables the plugin at the server level. User accounts can also control data collection for their respective accounts. Otherwise, no data will be collected for specific user accounts. This documentation explains how to enable or disable the cPanel Analytics feature at the account level in cPanel & WHM version 78 and later, as well as in cPanel & WHM version 74 to 76.

How to Activate or Deactivate cPanel Analytics Feature at the User Account Level in cPanel & WHM version 78 and later

1) Log in to WHM using your username and password.

2) Click on the “lightbulb” icon located at the bottom right corner of the cPanel, WHM, or Webmail interface.

User Level Analytics

3) From here, you can select the appropriate cPanel Analytics settings.

4) To enable data collection, choose the “Allow” option on the page.

User Level Analytics

5) To disable data collection, choose the “Deny” option on the page.

User Level Analytics

In cPanel & WHM version 74 to 76, the procedures for enabling or disabling cPanel Analytics features remain the same.

If you require further assistance, please reach out to our support department.

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